• The chance to use your talents and skills to benefit grassroots rugby
• The enjoyment of working as part of a team
• A chance to meet people, make new friends and keep active
• Opportunities to influence the development of grassroots rugby
• To be given clear information on what is expected of you
• To receive advice on how to carry out your work
• Opportunities to undertake appropriate training
• A response to your queries, requests and complaints, promptly
• Recognition and thanks
• To be treated with respect and consideration by volunteers and staff
• Reimbursement of any reasonable out-of-pocket expenses incurred in the course of your volunteering
• Equal opportunities
• Health and safety advice and guidance
• To be covered by insurance
• Respect for your right to privacy. Please let your club know if you don’t wish your volunteering to be publicised.

As a rugby volunteer, you are in a position of trust. You might be supervising young people or be responsible for equipment. We ask you to preserve the Rugby Football Union and its member clubs’ good name by:

• Supporting the aims and objectives of your club and the RFU
• Knowing and keeping to the policies and procedures of your club and the RFU
• Being open minded and honest in your dealings with us
• Treating fellow volunteers and staff with courtesy and respect
• Reaching a shared understanding of your role and commitment and telling your club if you wish to change the nature of your contribution
• Informing the Community Rugby Department of any improvements that can be made to the service and support that you receive.